XI provides project management and works with the carrier on installs and ongoing support at no cost to the client.
XI Communications Group will research, design and negotiate the best value the market has to offer. With an amazingly dynamic industry, a trusted partner helps make sense of the many options available.
Through a consultative process, we gain an understanding of your corporate culture, current initiatives and long term goals, allowing us to be effective advocates for your organization. Our experience and carrier flexibility allows us to utilize the best technology the market has to offer. Let us design a solution tailored to your organization’s specific needs, It’s your budget, let us help you make the most of it.
Cloud Services
Cloud Services isn’t just a buzzword…it’s an epic shift in business efficiency and leverage.
IaaS – Infrastructure as a Service
Hosted servers, Managed servers, Co-location
SaaS - Software as a Service
Hosted Exchange, Office Suites, Document management
ITaaS - IT as a Service
Virtual Desktops, Desktop as a Service, Backup
CaaS - Communications as a Service
Hosted Voice, SIP Trunking, Hosted Contact Center, Hosted Call Center
Global Connectivity
The expertise to build optimal collaboration and network solutions to reach business goals.
Voice and Integrated Services
PRI T-1, Traditional Analog / Digital Trunks, Voice and Data converged, Business Lines, Toll Free, International Toll Free, Bulk Long Distance Packages, Conferencing
Data Services
EoC ( Ethernet over Copper ), Fiber, MPLS, VPN’s ( Virtual Private Networks ), VPL’s ( Virtual Private Lines ), Traditional Point to Points, T1’s / Bonded T’s, Cable, DSL / Broadband, Wireless Access via Dish Radios
Data Center
The right mix of services and solutions for your IT infrastructure
Colocation
We partner with facilities that can be scaled to your exact needs – retail and wholesale solutions.
Peace of Mind
100% Network, power and redundant availability. Even if you’re already in contract or mid contract with a data center or solutions provider, we guarantee we can help you negotiate for better pricing and deal terms, our average savings per client is 30%.
Compliance
Our partners adhere to the latest standards including SSAE 16 (SOC 1, 2 and 3), PCI, HIPPA, biometric-based two step authentication, 90 day video surveillance logs and more.
Consulting Services
Our priority is a thorough understanding of your business needs, an unbiased review of the answers and ongoing partnership to ensure ongoing performance.
Analysis
We evaluate existing services and price points, then design solutions based on the latest technology to find the exact right solution for your business.
Unbiased
Our service is 100% complimentary for our customers. We act as a personal liason to over 100 service providers.
Ongoing Support
Are you tired of sales reps changing positions or pushing their services on to you as the best option? We’re your advocate for the long-tem.
Testimonials
Our partners on XI Communications Group
“I have had the opportunity to work with Sarah over the course of many years. I can say without a doubt that Sarah is one of the best in the industry. Her knowledge, professionalism, and commitment to her customers can be seen in all aspects of her business. It was truly an honor to work with Sarah and observe all her talent.”
Darren Suders“Sarah brings an energy and strategic passion to every conversation. I had the pleasure to partner with Sarah on our high profile opportunities in which she always listened to the customer’s needs and applied the best solution. Her attention to detail is almost as impressive as the business relationships she has built over the years in the industry. Sarah provides a significant impact to her clients, I would highly recommend Sarah for any project.”
Kathleen Thompson“Sarah and I worked together for two years, I can authoritatively confirm she’s an enthusiastic, creative, hard-working professional, and she has been a huge asset to her clients over the course of her career.”
David TevendaleFrequently Asked Questions
What is your experience in working with the carriers?
One of XI’s largest advantages is providing support with the carriers and cloud providers. XI has worked with the largest telecom distributor in the US. Through that experience, we have developed relationships with executives at the largest carriers, providing clout to help customers “get it done”. If you have an escalation and you need assistance keeping projects on track, we have the muscle and relationships to help you!
Does XI send us the invoice(s) or does that come from the carrier?
XI Communications Group is an independent agency selling cloud and carrier services. We do not bill or white label the services. The carrier and/or cloud provider sends the customer the invoice.
Have you worked with clients to migrate services to the cloud?
Yes, XI Communications Group has worked with clients of all sizes on cloud migrations. We have helped clients de-mystify the cloud and have sourced solutions for clients in all cloud silos – Iaas, CaaS, ITaaS, SaaS. XI also offers cloud engineers to best source solutions.
What is your experience with Disaster Recovery?
Business Continuity/Disaster Recovery is a core focus for XI Communications Group. Our experience started in data back-up and storage. Having a disaster recovery plan in place is essential for businesses.
Industry research has shown that less than 20% of all companies surveyed actually operate without a viable Business Continuity/Disaster Recovery Plan. Analysts have also shown that a high percentage of organizations that experience an extended outage of critical IT services simply cannot recover and eventually go out of business…
- “40% of all companies that experience a major disaster will go out of business if they cannot gain access to their data within 24 hours.” -Gartner
- “43% of companies experiencing disasters never re-open and 29% close within two years.” -McGladrey and Pullen
- “93% of businesses that lost their datacenter for 10 days went bankrupt within one year.” -National Archives & Records Administration
Has XI Communications Group worked with Office 365?
Yes, XI has extensive knowledge in Unified Communications and call center applications. We work with many hosted UC providers and also partner with Microsoft’s largest partner offering 365 to hundreds of users.